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This is a unique program for aspiring IT professionals, designed to enable them to acquire necessary knowledge and skills required to work in Technical Support teams

Participants will learn about IT Service Management best practices which will give complete insights about service delivery, including definitions, objectives, scope, processes, responsibilities about different types of service desks and tools. Modules on critical communication skills are also covered to groom participants into a complete IT Support professional.

There will be various streams in this program. Topics being covered across these streams include:

1. Basics on computer hardware and basics on Unix

2. Foundation level skills on ITIL

3. Basic skills on MS Office

4. User level training on ITSM platforms like Service Now and Remedy.

Making participants ready to take up certification exams such as ITIL V3 Foundation level, CompTIA administrator certification to measure competencies as technician (A+) and network technician (N+), and Microsoft curriculum for Microsoft Certified Systems Engineer (MCSE).

1. Accelerated career launch - 5 weeks Full-time residential program in Bangalore with a guaranteed job offer**

2. Opportunity to join IT industry -  Program open to BSc, Diploma as well as Non-Technical graduates*

3. Launch a career with a global leader - which provides technology enabled business solutions and services

4. World Class academics and infrastructure - Manipal Global’s respected academic and infrastructure support. Industry ready curriculum prepared and delived by industry practitioners.

5. The Manipal Legacy - Manipal Global carries forward a 6+ decade old Manipal legacy of providing learning solutions

 

* For select roles

** T&C Apply

1.   Degree / Diploma with 60% all through in their academic career - Class 10, 12, Graduation (as applicable). Not more than 2 years gap in education. Indian citizen.

2.   Willing to work in any Shift / Technology / location - the same is signed off in a declaration on the PRF (Personal resume form) by the candidate.

3.   Academic details - no back logs at the time of evaluation and joining.

4.   Program Fee: INR 95000 including applicable taxes

5.   Please click here to Apply Now.

About The Program

This is a unique program for aspiring IT professionals, designed to enable them to acquire necessary knowledge and skills required to work in Technical Support teams

Participants will learn about IT Service Management best practices which will give complete insights about service delivery, including definitions, objectives, scope, processes, responsibilities about different types of service desks and tools. Modules on critical communication skills are also covered to groom participants into a complete IT Support professional.

There will be various streams in this program. Topics being covered across these streams include:

1. Basics on computer hardware and basics on Unix

2. Foundation level skills on ITIL

3. Basic skills on MS Office

4. User level training on ITSM platforms like Service Now and Remedy.

Making participants ready to take up certification exams such as ITIL V3 Foundation level, CompTIA administrator certification to measure competencies as technician (A+) and network technician (N+), and Microsoft curriculum for Microsoft Certified Systems Engineer (MCSE).

Advantages

1. Accelerated career launch - 5 weeks Full-time residential program in Bangalore with a guaranteed job offer**

2. Opportunity to join IT industry -  Program open to BSc, Diploma as well as Non-Technical graduates*

3. Launch a career with a global leader - which provides technology enabled business solutions and services

4. World Class academics and infrastructure - Manipal Global’s respected academic and infrastructure support. Industry ready curriculum prepared and delived by industry practitioners.

5. The Manipal Legacy - Manipal Global carries forward a 6+ decade old Manipal legacy of providing learning solutions

 

* For select roles

** T&C Apply

Eligibility & Application

1.   Degree / Diploma with 60% all through in their academic career - Class 10, 12, Graduation (as applicable). Not more than 2 years gap in education. Indian citizen.

2.   Willing to work in any Shift / Technology / location - the same is signed off in a declaration on the PRF (Personal resume form) by the candidate.

3.   Academic details - no back logs at the time of evaluation and joining.

4.   Program Fee: INR 95000 including applicable taxes

5.   Please click here to Apply Now.